XBM Managed IT Services
Managed IT Services is where a third party handles business information technology tasks. A company that provides such services is a managed service provider (MSP).
XBM Managed IT provides a fexible, 360 degree service, from infrastructure and support service design and set up, through to management and the comprehensive support your business or organisation’s ongoing needs.
Utilising XBM Managed IT Services, you can be sure that your business IT is running as cost-effectively as possible, with the technology and support best suited to your specific requirements.
The managed services model is an efficient way to offload general tasks to an expert in order to reduce costs, improve service quality, or free internal teams to do work that’s specific to their business. Outsourcing your IT management to XBM provides flexibility and access to a greater knowledge base and technical experience, experience that is expensive to secure with an in-house team.
However, if you already have an in-house IT team, our managed IT specialists can work flexibly alongside and take the load off your in-house team, letting them focus on what matters most to your business.
XBM offers national coverage and specialises in offering a wide range of IT support options plus hardware & software solutions to the commercial, education and charity sectors. We offer all of our customers a truly flexible approach to the support and maintenance of their networks, hardware and general IT infrastructure.
Our Audit and design services assesses your current IT infrastructure and your future needs, from physical hardware (computers, printers, servers, cabling etc.) and network (such as firewalls etc.), we provide an optimised solution that works for your organisation.
Our team takes all the hard work out of the design, sourcing, and installation of the solution you require.
Keeping track of your hardware can be difficult even for single offices, and the larger you are, the more complex it becomes.
XBM will tack all the components of your hardware and network, ensuring they are serviceable and don’t let you down when you need them most.
Many software providers have moved from one off purchases that age poorly to subscription models that require active management to ensure you know what you are paying for and when a change is needed.
XBM provides an accurate view of software deployment, configuration, licensing, and usage data, managing your subscriptions to Microsoft, Oracle, SAP, IBM and VMware, etc.
Whatever your cloud platform, our cloud services team can manage and optimise your cloud environment to deliver against your goals.
Monitoring & Support
XBM optimises and actively monitors your networks, servers, IP addresses, and switch ports, managing bandwidth and network configurations, analysing firewall rules, logs and policies, tracking application usage, and monitoring storage devices to ensure your network and hardware provide the maximum up-time and the minimum of hassle.
Security & Backups
In recent years we have all heard of the attacks on large corporations, the NHS IT and Local Authority networks too, but now just about any SME or even charities and not-for-profits are now targets for bad actors
This is why you need the expertise of a managed security services provider (MSP). XBM provides protection, back-up and disaster recovery services to ensure your business or organisation is protected from bad actors and natural disasters alinke.