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Our Locations

Head Office

XBM Ltd (Head Office)
Axis Court
Nepshaw Lane South
LS27 7UY


XBM Ltd (Service Centre)
Access House
Nepshaw Lane South
LS27 7QJ


5300 Lakeside
Cheadle Royal Business Park


Unit 41
Phoenix Business Park
Avenue Road
B7 4NU


26 Riverside Studios
Amethyst Road
Newcastle Business Park


24 Greville Street

Print Management Solutions

Print Management generally falls into two categories: Services and Solutions. They can often be confused as PMS can be used to refer to either, or both, and a Managed Print Service can refer to the whole process of auditing your print requirements, providing the devices and the associated Print Management Services.


Print Management Services/ Managed Print Services

If you have a copier or modern multifunctional device from any of the major manufacturers, dealers, or resellers, you will usually also have a Service Agreement contract with the device provider or a third party. This covers the cost of your toner or ink and any maintenance or service calls and parts required during the period of your contract. Meter readings and toner are monitored to enable automated billing and toner replacement.


Print Management Solutions

Print Management Solutions are usually third party software applications that can provide a wide range of functions. Rather than just meter and toner monitoring, they will usually monitor the use of printers and copiers in your fleet, providing insights via customisable reports on use by location, groups, individuals, and/or device.


More advanced applications will enable the administrator to establish policies and rules defining who can print what, where, and when. They may have common user interfaces for scanning and provide Follow-Me-Print and Print-Release functions to avoid printouts that are never collected, improving sustainability by reducing waste. Establishing cost centres for charging departments or individuals and pincode or ID badge authorisation are also popular functions required by many organisations and businesses.


Print Security

As organisations struggle to keep up with print security demands of networked print fleets and hybrid or agile work environments, they are increasingly turning to Print Management Solutions. The rise of home working and printing during the pandemic seems to be here to stay and is creating new security concerns. SMEs  are finding it harder to keep up with print security challenges leading to a higher incidence of print-related data loss and a lower confidence in the security of their print infrastructure.


According to Quocirca’s Print Security Maturity Index, organisations that have implemented a range of technology and policy measures are seeing lower levels of data loss and have higher confidence in the security of their print infrastructure.  (Print Security Landscape Report, Quocirca 2022)


To meet these challenges, XBM offers a range of Print Management Solutions for businesses and organisations of all sizes to help customers mitigate security risks posed by their networked print fleets and hybrid working. Listed below are products selected to help improve security, simplify workflows, reduce waste, and reduce print costs.

MyQ and Epson

     Epson Logo       


Epson MFP



See what their joined forces bring you:

MyQ X is up and ready to run on any Epson multifunction printer supporting the Epson Open Platform (EOP), including the all new Workforce Enterprise AM-C series 40, 50, and 60 page per minute MFPs featuring Epson's unique Heat-Free print technology.


It boosts Epson printers with enhanced mobile printing, advanced security, and the MyQ X intuitive Epson Embedded UI (User Interface), while also staying in line with Epson’s environmental approach to sustainable printing.





Environmental Awareness

Improve Your Eco-Friendly Printing
Environmental Awareness

Epson is committed to developing sustainable products that keep the environment in mind from conception to completion. Their heat-free, ozone-free, and minimum waste-producing devices represent a significant step towards long-term sustainability. This is where the Epson path meets with MyQ. Thanks to specific user policies, awareness functions, and environmental reports our print solution helps you minimize the negative environmental impact of document processing.


Mobile Print

Print Flexibly from Your Device
Mobile Print

Expand your BYOD (Bring Your Own Device) with a handy printing app. The versatile MyQ X Mobile Client (Available for Android and iOS) lets you print from your smartphone or tablet, log in touchless to the Epson printer, recharge print credit, and, of course, manage your print settings. Choosing your print preferences such as BW/color one- or two-sided is just a few taps away on the mobile device of your choice.


Secure Print

Leave Your Docs in Safe Hands
Secure Print

Safety goes first for your print jobs as well. You can secure the Epson multifunction printers with two-factor authentication. You can log in to the device with a QR code using the MyQ X Mobile Client or (a two-factor combination of) an ID card, PIN code or username + password. MyQ’s  pull-printing ensures the safe retrieval of the printed files after login. You can further secure scanned files with features like watermarks or digital signatures.


Hybrid Workplace

Reach the Printer from Anywhere
Hybrid Workplace

Long gone are the days of office-only working. MyQ X lets you print, regardless of your hybrid workplace location. At remote locations, you can take advantage of the MyQ Desktop Client which provides functionality similar to that of a print server such as job management, local device monitoring, fallback printing etc. Plus, you can use MyQ’s seamless integration with Microsoft’s Universal Print Service to print on the move virtually from anywhere if you have an internet connection. This way, you send your files to a queue and safely retrieve them at the Epson printer in the office.



[MyQ X on Epson within Minutes]

MyQ X on Epson within Minutes

Deploy MyQ X’s embedded solution on the Epson EOP devices in a breeze. You can perform the entire process remotely through the MyQ X admin dashboard. With automated device discovery, MyQ scans your company’s network for Epson printers, adds them to the system and helps you set up the corresponding Epson printer drivers, easy as that and you are done.


[Control Fleet from Anywhere]

Control Fleet from Anywhere
(Remote) Fleet Management & Monitoring

Never lose track of the state of your devices with the MyQ X Admin dashboard. From there, you can control and set up the entire printer fleet remotely from one location. You can create specific user policies for various users or groups and much more. MyQ X also helps you monitor the state your devices are in. If there is an issue e. g. a jammed paper, or consumables about to run out, you will be the first one to know. With preconfigure event actions you will be able to proactively predict print device related issues and keep IT tickets to a minimum.

[Boost Work Productivity]

Boost Work Productivity
Personalized workflows

Every team has a different work agenda as well as different printing needs. The front desk might only require simple, straightforward printing, while HR could appreciate advanced scanning workflows to different (cloud) destinations. MyQ X gives you a broad range of print/copy/scan workflow personalization options that you can set up for different users/user groups. In this way, users will be efficient with their document processing, as they will only find the workflows, they truly need on the Epson printer panel. 

[Have Printing Costs under Control]

Have Printing Costs under Control
Advanced Accounting & Reporting

MyQ X keeps track of every page that users process, and it accurately accounts for it. With MyQ’s detailed accounting you will always be able to keep an eye on your organization’s print volumes and spendings. Additionally, you can set up project, group, or even cost center accounting modes for users – when processing documents, the user selects where it should be accounted. You can also implement MyQ’s Credit or Quota functionality to promote responsible behavior and recover costs, respectively.
MyQ X provides you with detailed reports of the overall print activity, where you can easily evaluate your print costs. Our print solution is also compatible with various BI tools, so you can use them for customized reporting.


[You Make the Print Rules]

You Make the Print Rules
User Policies

In the MyQ X admin dashboard, you can seamlessly create print policies that follow your organization’s rules. These policies can be applied on a user, group or even on device level (e. g. the accounting department). Typically, you can set specific print settings such as default two-sided/duplex printing, default color printing to mono and much more.  In this way, you can encourage responsible print behavior and significantly reduce print waste.


Explore All the MyQ X features for Epson MFPs


MyQ and Epson Integration