With over 30 years of experience, we provide a broad suite of equipment, services and solutions to help businesses become more productive, more efficient and more sustainable at a lower cost. We can only achieve this by delivering service excellence through our Key Values
Our Key Values.
- Deliver 100% customer satisfaction
- Deliver our incident management SLA’s
- Deliver our performance management KPI’s
- Deliver continuous improvements
Our service department, repairs, maintains and services abroad range of equipment (hardware and software) from a leading brand of manufacturers. Whether you require a single device or an enterprise wide solution, XBM flexible and agile approach to service will ensure your satisfaction. We target ourselves to minimize our carbon footprint impact by leverage sustainable parts and consumables, this has both a positive impact on the climate but also the costings
Service & Maintenance
What is included.
With a print/copy full maintenance and service agreement, everything, just add paper and staples (where applicable), providing you peace of mind
For our customer we provide an Eco recycle scheme so used consumables are disposed in an environmental efficient way conforming to industrial standards. ISO 15270 ?
Refurbish & Repair
With a print/copy full maintenance and service agreement all repairs are included, however if a equipment repair or refurbishment is required just simply contact our service team.
If you need help relocating equipment simply contact our customer support team who will provide you with a speedy proposal
You do not need to be an XBM Ltd customer to benefit from our service team as we happy to help where ever you are.