XBM Services
With over 30 years of experience, we provide a broad suite of equipment, services, and solutions to help businesses achieve higher levels of productivity, efficiency, sustainability, and often at a lower cost.
Representing manufacturers in print technology, digital document solutions, digital signage and interactive AV, visitor management, and unified communications, we selected our diverse range of products and services because they lead the market in their sectors. A wide choice of products and services allows us to provide flexible and scalable solutions that meet the requirements of modern businesses and organisations.
A Passion for Customer Service
Over the last few years, XBM has invested heavily in our customer service. So much so that Epson awarded us Platinum Partner status, one of only three in the UK, a prestigious awarded based on a comprehensive set of criteria including product focus, expertise, sales, and the high level of support we provide for our customers.
We employ highly qualified, manufacturer trained Field Service Technicians, spread right across the country to provide our customers with local service and support. They operate with the back up of our Service Admin Team, Remote Support Helpdesk, Build Technicians, and Installation Teams who work from our Service Hubs in Leeds and Birmingham.
Our Service Technicians and support teams are tasked with always offering the very highest standards of knowledge, professionalism, and assistance, guaranteeing piece of mind when you need to contact a member of our team. Whether you require a single device or an enterprise wide solution, XBM's flexible and agile approach to service will ensure your satisfaction.
Nationwide Support
Our fleet of Field Service Technicians live and work right across the country, enabling us to provide truly local services to our customers. With our Head Office in Leeds, Service Hubs in Leeds and Birmingham, and offices in Newcastle, Leeds, Manchester, Birmingham, and London, our products and Managed Print Services are available to businesses and organisations nationwide, helping you stay on top of all your vital communication, document, and print service needs.
Sustainabile Business Practices
We target ourselves to minimise our carbon footprint and environmental impact by leveraging sustainable parts and consumables, which has a positive impact on the climate and the cost to our customers. We also partner with businesses like Epson, whose Heat-Free print technology can reduce your print related energy use by up to 83% and consumables waste by up to 96%, significantly reducing your print related carbon footprint.
Sustainability - READ MORE >>
Epson Heat-Free print technology - READ MORE >>
