XBM stives to put customers first, with service technicians spread across the country providing local service to our customers, and with the support of our service admin, helpdesk, build and install teams working from our service hubs in Leeds and Birmingham.
Customer First
XBM seeks to put the customer at the forefront of everything we do as a company. We train our teams to be helpfull and solution orientated.
Deliver with Integrity
XBM seeks to become a trusted partner rather that just another reseller; the company our customers return to each and every time.
Local Service – Nationwide
With teams of manufacturer trained technicians spread across the country, XBM provides first class service support to all sizes of customers.
Managed Print Service
We provide all the print hardware, consumables, servicing, and maintenance to let you focus on your core business.
XBM Build, Install, & Train
XBM works with manufacturers and solutions providers to deliver more sustainable products and services to customers of all sizes, nationwide.
From printers, photocopiers or multifunctional printers, and document management to complete IT and telecom solutions, XBM’s team have been providing managed services for over 30 years.
New devices are assembled, configured, and checked at our service hubs in Leeds and Birmingham before our install teams deliver them to customers across the country, where they connect them to the network, connect computers, tablets, and mobiles
The install technicians then provide user training on the devices, ensuring that all day to day functions are covered. Additional training can also be requested for updates and new starters.
XBM’s Automated Services
One of the best reasons to choose the XBM Managed Print Service is that we manage your printers and photocopiers, leaving you to manage your business. Let our automated services take the hassel out of running your print fleet.
Automated Toner & Ink Supplies
Our management app shows us when your single function or multifunction printers are getting low on toner or ink so that we can automatically send out replacerments before you run out, saving you time and increasing productivity.
Automated Meter Readings
XBM’s management app automatically sends your meter readings to our billing department, ensuring accurate billing and saving you the hassel of looking them up and emailing them to us.
Ask About Automated Services
XBM Service & Maintenance
XBM has manufacturer trained service technicians nationwide, delivering services to our customers when and where they need them. We carry stock of all the common consumable parts at our Regional Service Hubs in both Leeds and Birmingham.
Remote HelpDesk
Our HelpDesk can manage many routine IT and service updates remotely, meaning you don’t have to wait for a field service technican to visit.
On-site Service
For routine maintenance and the occaisional hardware issue, our team of manufacturer trained field service technicians work in their local areas nationwide, minimising any disruption to your buusiness. Our technicians carry many of the most common part they might need, back up by deep stocks at our Regional Service Hubs.
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